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Salesforce OmniStudio platform is a powerful tool that allows users to create custom solutions for their business needs. The platform includes a variety of tools and features that enable users to build custom applications, automate business processes, and integrate with other systems. The Salesforce OmniStudio-Consultant Certification Exam is designed to test individuals on their knowledge of these tools and features, as well as their ability to design and build solutions that meet specific business requirements.

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To prepare for the Salesforce Certified OmniStudio Consultant exam, professionals should have a solid understanding of the Salesforce platform and its various features and functions. They should also have experience working with the OmniStudio suite of products, including Interaction Studio, Audience Studio, and Datorama. Salesforce offers a variety of training resources and certification study materials to help professionals prepare for the exam, including online courses, study guides, and practice exams. Professionals can also attend in-person or virtual training sessions to gain hands-on experience with the OmniStudio suite of products.

Salesforce OmniStudio-Consultant is a certification exam designed to test the knowledge and skills of consultants who specialize in Salesforce's OmniStudio platform. OmniStudio-Consultant exam is designed to ensure that consultants have a deep understanding of the platform and can use it to develop and deliver effective solutions for their clients. Salesforce Certified OmniStudio Consultant certification is highly valued in the industry and is recognized as a mark of expertise in Salesforce's OmniStudio platform.

Salesforce Certified OmniStudio Consultant Sample Questions (Q128-Q133):

NEW QUESTION # 128
An insurance company wants to create an OmniScript that allows the user to review and change account number such as phone number and website. In this process, the following functionality is needed:
* Enter the company's website
* Enter the account phone number
* Each field should display on a separate line of the page
Which three elements should the consultant include in the OmniScript design solution?
Choose 3 answers

A. Telephone
B. Text Area
C. Text
D. Number
E. Line Break

Answer: A,C,E

NEW QUESTION # 129
A consultant is working with a client who wants to create guided interactions using data from their Salesforce org and external sources.
Which Omnistudio tool should the consultant recommend for creating these guided interactions?

A. Integration Procedures
B. Data Mappers
C. Omniseripts
D. Flexcards

Answer: C

Explanation:
The requirement is to create "guided interactions" that utilize data from both a Salesforce org and external sources. In Salesforce OmniStudio, OmniScripts is the tool specifically designed for building interactive, guided processes that lead users through a series of steps, integrating and displaying data from multiple sources, including Salesforce and external systems.
Here's why C. OmniScripts is the correct answer:
* Purpose of OmniScripts: OmniScripts are a core OmniStudio component used to create structured, step- by-step user experiences (guided interactions) that can incorporate data from Salesforce objects and external systems. They enable consultants to design dynamic, interactive interfaces with elements like text inputs, picklists, and buttons, guiding users through processes such as filling out forms, updating records, or completing workflows. OmniScripts support integration with other OmniStudio tools (e.g., DataRaptors and Integration Procedures) to fetch and manipulate data, making them ideal for this scenario.
* Handling Data from Multiple Sources:
* Salesforce Data: OmniScripts can use DataRaptors to extract or update data from Salesforce objects (e.g., retrieving Account details or updating a Case).
* External Sources: OmniScripts can leverage Integration Procedures to call external APIs or systems (e.g., pulling customer data from an ERP system) and then display or process that data within the script.For example, an OmniScript could guide a user to input customer information, fetch related Salesforce records using a DataRaptor Extract, and retrieve payment history from an external API via an Integration Procedure-all within a single, cohesive interaction.
* Guided Interaction Features: OmniScripts offer a drag-and-drop designer with elements like Steps, Inputs, and Actions, allowing consultants to craft a logical flow. Features like conditional visibility, validation rules, and navigation controls ensure the interaction is guided and user-friendly, meeting the client's need for a structured experience.
Now, let's examine why the other options are incorrect:
* A. FlexCards: FlexCards are designed to display data in a concise, card-based format (e.g., a summary of customer details or case status). While they can pull data from Salesforce and external sources (via DataRaptors or Integration Procedures), they are primarily read-only or lightly interactive displays, not tools for creating multi-step guided interactions. FlexCards are better suited for dashboards or quick views, not for guiding users through a process like data entry or decision-making.
* B. Integration Procedures: Integration Procedures are powerful tools in OmniStudio for orchestrating complex data operations, such as calling external REST APIs, transforming data, or chaining multiple actions. However, they are backend processes, not user-facing tools. They don't provide a UI or guided interaction framework-they support OmniScripts or FlexCards by supplying the data or logic needed.
Thus, they're a component of the solution, not the primary tool for guided interactions.
* D. Data Mappers: Data Mappers (likely a typo for "DataRaptors" in OmniStudio context) are used to extract, transform, load, or post data between Salesforce and OmniStudio components. For example, a DataRaptor Extract pulls Salesforce data, while a DataRaptor Turbo Extract maps it to JSON. However, DataRaptors are data-handling tools, not UI components. They can't create guided interactions on their own-they provide the data that OmniScripts or FlexCards use.
Why OmniScripts Stand Out:
OmniScripts are uniquely suited for this requirement because they combine a user interface with data integration capabilities. For instance, a consultant could design an OmniScript to:
* Display a welcome step with customer data fetched from Salesforce (via DataRaptor).
* Prompt the user to enter additional details, validated in real-time.
* Integrate external data (e.g., order status from a third-party system) using an Integration Procedure.
* Save all data back to Salesforce or the external system upon completion.This aligns perfectly with the need for "guided interactions" using data from multiple sources.
References:
* Salesforce OmniStudio Documentation: OmniScripts Overview - Describes OmniScripts as the tool for building guided processes with integrated data.
* Salesforce OmniStudio Developer Guide: OmniScript Designer - Details how OmniScripts support Salesforce and external data sources.
* Salesforce Help: Comparing OmniStudio Tools - Clarifies FlexCards for display, Integration Procedures for backend logic, and DataRaptors for data mapping, versus OmniScripts for guided interactions.

NEW QUESTION # 130
A business wants to create a reusable OmniScript to capture customer payment information during the order process. The business decides that the first step of the payment process should include:
* Payment type (credit card or bank account)
* Payment amount
Which two elements should the consultant recommend for this step of the process?
Choose 2 answers

A. Multi-select
B. Number
C. Radio
D. Currency

Answer: C,D

NEW QUESTION # 131
A company plans to use OmniScript to digitally transform Its business. During the discovery phase of the project the team reviews all of the business processes including the Individual steps of each process. As a result of analysis, it is clear that many processes need to update contact data at different points in the process.
What solution should the consultant recommend to efficiently meet these requirements?

A. Create a FlexCard for contacts, and add an Update Contact Details OmniScript as an action.
B. Create an OmniScript to update contact data and invoke it when other OmniScripts complete.
C. Create an Integration Procedure to update contact data with "Chain On Step" enabled and invoke it from all OmniScripts.
D. Create an OmniScript that uses the reusable property to update contact data and embed it In other OmniScripts.

Answer: D

NEW QUESTION # 132
A business has an existing Contact FlexCard that currently displays 5 actions. The business needs to add 3 m actions to the existing FlexCard. All 8 actions are equally important and used with the same frequency. The business wants to display the name and icon for each action. However, when reviewing the existing design, V consultant notices that the FlexCard is overloaded with actions.
What FlexCard design solution should the consultant recommend?

A. Use a block element to add these new actions
B. Add a flyout to the existing FlexCard
C. Create a new contact FlexCard for the new actions
D. Add a menue element and include all the actions

Answer: D

Explanation:
Explanation
The FlexCard design solution that the consultant should recommend is to add a menu element and include all the actions. A menu element can display a list of actions in a dropdown menu, with icons and labels for each action. The consultant can use a menu element to show all the 8 actions in the FlexCard, without overloading it with buttons or links. This will improve the user experience and the design of the FlexCard

NEW QUESTION # 133
......

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